Receptionist

Our team is made up of talented individuals

We are very proud of Moor Hall and the team we have assembled to support it, led by chef patron Mark Birchall.

Key Skills

We are looking for a strong, motivated Receptionist, ideally someone who has worked in a similar role within the hospitality industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

Other skills that will need to be demonstrated include:
• Strong customer care skills
• Ability to work under pressure
• Excellent attention to detail
• A high standard of personal presentation
• Confident, professional and welcoming personality
• Ability to deal with high profile clients in a professional manner

Day to day

As a Receptionist you will be responsible for dealing with incoming reservations by telephone, email and in person for both Moor Hall Restaurant, The Barn Restaurant and our seven Guest Bedrooms. You will be involved in welcoming restaurant guests as well as checking in and checking out our guests and escorting them to their rooms.

You will be dealing with guest queries and be required to compile accurate reservation information for the Restaurant and kitchen. You will be responsible for taking and balancing payments and using our online booking systems.

This role involves working Wednesday-Sunday every week. Days off are Monday and Tuesday and shifts vary but are between 40-45 hours each week.

Benefits

Competitive salary, summer and winter closure holidays, Christmas closure holidays, staff discount, meals provided, company pension contribution.

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