Our Restaurant teams are made up of talented individuals.
We are very proud of Moor Hall and the team we have assembled to support it, led by chef patron Mark Birchall.
We are looking for a strong, motivated part-time Reservationist, someone who has worked in a similar role within the hospitality industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
Other skills that will need to be demonstrated include:
- Strong customer care skills
- Good computer literacy skills
- Ability to work under pressure
- Excellent attention to detail
- A high standard of personal presentation
- Confident, professional and welcoming personality
- Ability to deal with high profile clients in a professional manner
- Fluent in English
Day to day
As a Reservationist you will be responsible for dealing with incoming reservations by telephone, email and in person for both Moor Hall Restaurant, The Barn Restaurant and our Guest Bedrooms. You will be involved in welcoming restaurant guests as well as checking in and checking out our guests and escorting them to their rooms.
You will be dealing with guests queries and be required to compile accurate reservation information for the restaurant and kitchen. You will be responsible for taking and balancing payments and using our online booking systems.
This role is part-time, 25 hours a week.
Salary package of £11,583 annually, additional service charge bonus, summer and winter closure holidays, Christmas closure holidays, staff discount, meals provided, company pension contribution.